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How do you protect your Booking.com and Airbnb accounts? Essential security guide for property owners

In the digital age, account security is no longer just a recommendation, but a responsibility. A compromised Booking.com or Airbnb account can mean lost bookings, unauthorized changes, access to sensitive data, and even financial damage.

For this reason, SHINE by LG recommends following some simple yet extremely effective measures that help protect your property and your accounts.

1. Avoid public Wi-Fi networks

When accessing the Pulse app, the Booking.com Extranet, or the Airbnb platform, avoid connecting to public Wi-Fi networks.

Networks available in restaurants, cafes, hotels, airports, train stations, or shopping malls are used simultaneously by a large number of people and can pose additional risks if not managed properly.

SHINE by LG's advice

✔ Use mobile data connection.

✔ Or create a personal hotspot from your phone and connect your laptop or tablet to it.

A private connection significantly reduces exposure to certain types of network attacks.

2. Regularly update your account password

The password is the first line of defense against unauthorized access.

If you have been using the same password for a long time, it is advisable to change it regularly.

Depending on internal policy and risk level, this can be updated every 3-6 months or whenever there are suspicions regarding account security. In any case, avoid using the same password across multiple platforms.

A secure password should contain:

• at least 12 characters;

• uppercase and lowercase letters;

• numbers;

• special characters.

Avoid easy-to-guess passwords, such as the property name, birth date, or simple combinations.

3. Do not share the main account

One of the most common mistakes is having multiple people use the same main account.

This reduces control over activities performed and can increase the risk of unauthorized access.

SHINE by LG's advice

The property administrator should keep the main account exclusively for personal use.

For receptionists, managers, or other team members, use separate accounts and grant only the necessary permissions for their activities.

This way, each user has their own access, and rights can be managed individually.

4. Enable two-step verification (2FA) if available

Whenever the platform allows it, enable two-step authentication.

This adds an extra layer of protection and makes unauthorized access much more difficult, even if the password is compromised.

5. Regularly check who has access to the account

As the team changes, it is advisable to review the users who have access to the account.

Remove access for people who no longer collaborate with the property and periodically review the level of permissions granted.

6. Secure all devices used

Account security also depends on the security of the devices you connect from.

Make sure that the phone, laptop, or tablet:

• has the operating system updated;

• is protected by passwords or biometric authentication;

• uses updated applications and software.  

7. Be cautious of phishing attempts

Attackers may send emails or messages that mimic the official communications from Booking.com or Airbnb.

Do not enter credentials when accessing links received via suspicious emails or messages.

Always access the platforms from the official app or by manually typing the address in the browser.

The security of a Booking.com or Airbnb account does not depend on a single measure, but on a set of good practices applied consistently.

By using a secure connection, regularly updating the password, properly managing access, and being vigilant against fraud attempts, the risk of security incidents can be significantly reduced.

At SHINE by LG, we believe that professional management starts with protecting the property and the information that supports it. By investing a few minutes in account security today, you can avoid problems that could significantly impact tomorrow's business.

SHINE by LG Recommendation This article is for informational purposes and presents good practices for the safe management of properties on online booking platforms. If you need support managing your Booking.com account or want a personalized analysis of your property, the SHINE by LG team is here to help. This type of conclusion builds trust and creates a natural transition to the services you offer, without appearing as aggressive advertising.

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office@shinebylg.com

Bd. Traian Vuia No. 1 Galați (registered office addressand workplace)

Shine di L.G. offers professional management for Booking.com and Airbnb, maximizing the visibility and bookings of your properties. Take advantage of customized strategies and dedicated support for success.

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