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Offer

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3. Calendar Management

We monitor property availability to reduce the risk of errors and ensure efficient management of reservations.

Includes:

✔️ Availability

✔️ Restrictions

✔️ Rates

✔️ Updates

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2. Visibility Optimization

We analyze the property profile and implement solutions to enhance its visibility on the Booking.com platform.

Includes:

✔️ Profile optimization

✔️ Content recommendations

✔️ Performance analysis

✔️ Increasing ad attractiveness

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1. Manage Booking.com

We handle the complete management of the Booking.com account, keeping the information updated and ensuring the optimal operation of the property on the platform.

Includes:

✔️Account management

✔️ Information updates

✔️ Facility setup

✔️ Profile organization

OFFER

Our services

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4. Promotion Management

We configure and manage the promotions available on Booking.com to capitalize on periods of low demand and to support occupancy rates.

Includes:

✔️ Standard promotions

✔️ Discounts

✔️ Seasonal offers

✔️ Available campaigns

5. Communicating with Guests

We support properties in organizing communication with guests before, during, and after their stay.

Includes:

✔️ Personalized messages

✔️ Check-in information

✔️ Communication assistance

✔️ Recommendations

6. Support in the Relationship with Booking.com

We offer support when communication with Booking.com teams is necessary to resolve various situations.

Includes:

✔️ Requests

✔️ Clarifications

✔️ Technical issues

✔️ Special situations

7. Analysis and Consulting

Each property is different. We analyze the current situation and propose solutions tailored to your goals.

Includes:

✔️ Account analysis

✔️ Recommendations

✔️ Strategy

✔️ Consulting

8. Growth Strategies

We identify opportunities for property development and long-term performance improvement.

Includes:

✔️ Commercial recommendations

✔️ Competitor analysis

✔️ Optimizations

✔️ Development

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9. Branding and Image

A professional image contributes to guest trust and differentiates the property in the market.

Includes:

✔️ Descriptions

✔️ Image

✔️ Branding

✔️ Recommendations

10. Continuous Support

We stand by our partners throughout the collaboration and provide support tailored to each situation.

Includes:

Email

WhatsApp

Consulting

Ongoing assistance

11. Training for the property team

We instruct staff on the use of Booking.com, operational best practices, and the organization of daily activities for efficient management.

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12. Mediation and support in special situations

When unexpected situations arise – overbooking, changes to reservations, complex requests, or misunderstandings between the property and the platform – we provide support to identify the most suitable solution and facilitate communication with Booking.com.

13. Opening a new property on Booking.com

We support owners who are listing their property for the first time, from setting up their account to full publication and preparation for the first bookings.

+40 746 669 128

office@shinebylg.com

Bd. Traian Vuia No. 1 Galați (registered office addressand working location)

Shine by LG offers professional management for Booking.com and Airbnb, maximizing the visibility and bookings of your properties. Benefit from customized strategies and dedicated support for success.

GHEORGHE LIVIU ANDREI P.F.A.

CUI 55177035

No. Trade Register F2026034736003

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